Last updated: 9/15/2025
1. Introduction
Textual Games ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered text-based game creation platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.
2. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Account Information: Email address, username, and password when you create an account
- Profile Information: Name, avatar, and other profile details you choose to provide
- Payment Information: Billing details and payment method information (processed securely by third-party payment processors)
- Communication Data: Messages you send to our support team or feedback you provide
Game Content and Usage Data
- Game Content: Stories, characters, plots, items, and other content you create using our platform
- Character Data: Character names, types, genders, plots, and items you create
- Game Interactions: Your choices, decisions, and gameplay progress
- Usage Analytics: How you interact with our platform, features used, and time spent
Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, features used, session duration, and interaction patterns
- Log Data: Server logs, error reports, and performance metrics
- Cookies and Tracking: Information collected through cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and Maintain the Service: Create and manage your account, process payments, and deliver our AI-powered game creation features
- Generate AI Content: Use your input to create stories, characters, and game content using artificial intelligence
- Improve Our Service: Analyze usage patterns to enhance features, fix bugs, and optimize performance
- Communicate with You: Send important updates, respond to support requests, and provide customer service
- Enforce Terms and Security: Monitor for violations of our terms of service and protect against fraud or abuse
- Legal Compliance: Comply with applicable laws, regulations, and legal processes
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We share information with trusted third-party service providers who assist us in operating our platform:
- xAI Grok: For AI story and character generation services
- Polar: For payment processing and subscription management
- Neon Database: For secure data storage and management
- Vercel: For hosting, analytics, and performance monitoring
- Resend: For email delivery and communication
- Google: For authentication services (if you choose to sign in with Google)
Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users
- Investigate or prevent fraud or security issues
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Encryption: Data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict access controls limit who can view or modify your data
- Secure Infrastructure: Our services are hosted on secure, enterprise-grade infrastructure
- Regular Audits: We regularly review and update our security practices
- Incident Response: We have procedures in place to respond to potential security incidents
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
Types of Cookies We Use
- Essential Cookies: Required for basic functionality, authentication, and security
- Analytics Cookies: Help us understand how you use our platform (via Vercel Analytics)
- Preference Cookies: Remember your settings and preferences
- Session Cookies: Maintain your session while using the platform
You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our platform.
7. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Portability
- Request access to your personal information
- Request a copy of your data in a portable format
- View and update your account information
Correction and Updates
- Correct inaccurate or incomplete information
- Update your profile and preferences
- Modify your game content and characters
Deletion and Restriction
- Request deletion of your account and associated data
- Delete specific games or content you created
- Restrict processing of your information
Communication Preferences
- Opt out of marketing communications
- Manage notification preferences
- Unsubscribe from email updates
To exercise these rights, please contact us at theorcdev@gmail.com. We will respond to your request within 30 days.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 13, we will take steps to delete such information from our servers.
Users between 13 and 18 years of age should have parental consent before using our Service.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Our service providers may be located in different countries, and we ensure they maintain adequate data protection standards through contractual agreements and other appropriate measures.
10. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:
- Account Information: Retained while your account is active and for a reasonable period after deactivation
- Game Content: Retained until you delete it or close your account
- Usage Data: Retained for analytics and service improvement purposes
- Payment Information: Retained as required by law and payment processors
We will delete or anonymize your information when it is no longer needed, unless we are required to retain it for legal or regulatory purposes.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice on our platform
Your continued use of our Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
12. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: theorcdev@gmail.com
Website: https://textualgames.com
By using Textual Games, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.